Shipping policy

Shipping Policy

Thank you for shopping with us. Below you'll find information about our shipping process, estimated delivery times, and important shipping details.

Order Processing

All orders are carefully prepared and processed within 2–5 business days (Monday–Friday, excluding public holidays).

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number.

During periods of high demand, sales, holidays, or promotional periods, processing times may take slightly longer.

Shipping Times

Sweden

Estimated delivery: 5–10 business days

Europe

Estimated delivery: 5–12 business days

International

Estimated delivery: 7–15 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, shipping carrier, and other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Free shipping may be offered on qualifying orders, as displayed during checkout.

Customs, Duties & Taxes

For international orders outside the European Union, import duties, customs fees, taxes, and other local charges may apply upon arrival in the destination country.

These charges are not included in the purchase price or shipping cost and are the responsibility of the customer.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. Please allow 1–3 business days for tracking information to become active after receiving your shipping confirmation.

Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to customs inspections, weather conditions, carrier issues, high order volumes, or other circumstances beyond our control.

Estimated delivery times are not guaranteed, and we are not responsible for delays caused by third-party carriers or customs authorities.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your purchase.

We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us immediately, and we will do our best to assist before your order is dispatched.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate the shipment and assist in resolving the issue.